Transportation or construction company, truck workshop, government agency or insurance company? With Truck Assist, we help any business with problems with its fleet. Our experienced specialists are available to you 24/7 throughout Europe, because your mobility is our priority!
As soon as your phone or mail comes in, our experienced specialists get to work: we give you advice, send a technician with tons of experience and modern equipment to you, and really follow up on everything meticulously. Whatever problem you face, we will find the most appropriate solution.
ADB Truck Assist has a mobile workshop to make on-site repairs, and flatbed trucks with and without a hydraulic crane to tow, recover or repatriate vehicles. In addition, we can also provide replacement (truck) cars. In addition, our experts are happy to keep in touch with insurance companies about policies, liability or cargo claims.
We go far for our customers. Very far. Is your driver stranded abroad? Then we will arrange a cab, hotel, airline ticket, … Does your cargo need to be taken to its destination by a replacement truck? Then we will make the right contacts. In short, ADB Assist takes care of all your worries, the mobility of your fleet and thus the continuity of your business.
Even after the intervention, ADB Truck Assist continues to follow up on your file. For example, we can handle communication and financial settlement with the insurance company and help you sell or recycle your damaged vehicles after an accident. We also handle cargo handling from A to Z through your CMR insurance.
Looking for an experienced partner for truck assistance? We are happy to offer you a customized solution!
ADB Truck Assist combines years of experience with an extensive and carefully constructed network of certified partners throughout Europe. This ensures efficient service wherever you are. In the Benelux we carry out our interventions ourselves, in the rest of Europe we work with partners from our network.
We currently work with some 40 towing companies, 200 truck and trailer workshops, numerous repair and tire services, several major insurance companies, and experts in tailgates, refrigerated vehicles and bodywork, among others. And that in most European countries!
The interventions of these specialists are closely monitored by ADB Truck Assist dispatch staff. That way, you can be sure that no unnecessary fees will be charged. We also continuously monitor, evaluate and certify the performance of our partners. As a result, you always enjoy optimal and continuous service.
Breakdown almost always comes unexpectedly. To minimize your logistical problems, you must be able to rely completely on your partner for breakdown assistance. Therefore, we only select partners with the same commitment to our customers as ADB Truck Assist itself.
For ADB Truck Assist, you are not a number, but a customer in need who deserves practical advice and a customized solution. We never give standard answers, but provide support tailored to your specific situation.
A blowout, lost your load, breakdown or damage along the road? That’s very annoying, especially abroad! Fortunately, there is ADB Truck Assist. Whatever problem you have, we’ll get you back on track as soon as possible.
Is your truck very badly damaged? Then we deploy our flatbed trailer with movable ramps and attachments. Not only can we quickly transfer your trailer into your replacement truck, but we can also transport your damaged vehicle to the workshop of your choice.
International repatriations and repairs can sometimes get very expensive. That’s why we make all our partners sign a quality charter, in which they agree to provide the highest quality at the right price. This charter is unique in our industry and helps us ensure your satisfaction.
Hoisting a truck is one thing, but sometimes your cargo needs to be transferred into another truck or trailer to get to its final destination (refrigerated or otherwise) in a timely manner. Again, ADB Truck Assist takes care of everything down to the last detail, including contacting the CMR insurance company and closing the file with them.